Comments on: Crash Reporting Redux http://www.ardisson.org/afkar/2009/11/09/crash-reporting-redux/ A journal at al-Qâhira fî Amrîkâ Fri, 13 Jan 2012 20:41:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Smokey http://www.ardisson.org/afkar/2009/11/09/crash-reporting-redux/comment-page-1/#comment-7040 Smokey Tue, 10 Nov 2009 19:34:00 +0000 http://www.ardisson.org/afkar/?p=504#comment-7040 Thanks, ozten. I wasn’t aware the presence of comments could affect processing policy, too; that’s good to know. If only we’d get more users submitting comments. ;-) In the case of this sample crash, I did still get the the processing screen for a couple of refreshes despite the comment, but I also forgot to check the server load at the time to see if it seemed heavy. I think usually when I submit a report with a comment, I’m able to see the processed incident by the time I relaunch, so my money is on a heavy server load when I submitted the sample crash for this post. Keep up the good work on the webtool side of things! :-) Thanks, ozten. I wasn’t aware the presence of comments could affect processing policy, too; that’s good to know. If only we’d get more users submitting comments. ;-)

In the case of this sample crash, I did still get the the processing screen for a couple of refreshes despite the comment, but I also forgot to check the server load at the time to see if it seemed heavy. I think usually when I submit a report with a comment, I’m able to see the processed incident by the time I relaunch, so my money is on a heavy server load when I submitted the sample crash for this post.

Keep up the good work on the webtool side of things! :-)

]]> By: ozten http://www.ardisson.org/afkar/2009/11/09/crash-reporting-redux/comment-page-1/#comment-7039 ozten Tue, 10 Nov 2009 19:18:18 +0000 http://www.ardisson.org/afkar/?p=504#comment-7039 Great post! In many parts of the crash report processing system it checks for comments and treat those crashes differently (processing policy, priority in UI display, etc). Great post! In many parts of the crash report processing system it checks for comments and treat those crashes differently (processing policy, priority in UI display, etc).

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